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College Board Professional Account Help
Updating Your Account
How do I update my account?
Why do I need to update my account?
What happens if I miss the deadline to update my account?
I received an error message stating that my email address is already in use. What do I do?
What if I share an email address with other colleagues/users?
My school/institution uses a generic email address that’s shared among multiple users. Is a generic email address acceptable (e.g.,
[email protected]
)?
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Creating Your Account
Why should I create an account?
How do I know if I already have an account?
How do I select my professional organization?
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Managing Your Account
How do I sign in after I create an account?
How do I tell you that I changed schools?
How do I extend access to my tools and services?
How do I update my profile information (e.g., name, email address, organization)?
How do I take over test coordinator duties from someone else?
How do I unsubscribe from emails?
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Getting Access
How do I add access to a tool or service?
Why do I need an access code?
How do I get help with access?
How do I enter my access code?
How do I get access on behalf of multiple institutions?
What is my role?
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Technical Requirements
Which browsers work best for our sites?
Are cookies required?
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