Updating Your Account

Important: The deadline to update your account is January 22, 2025.

How do I update my account?
Why do I need to update my account?
What happens if I miss the deadline to update my account?
I received an error message stating that my email address is already in use. What do I do?
What if I share an email address with other colleagues/users?
My school/institution uses a generic email address that’s shared among multiple users. Is a generic email address acceptable (e.g., [email protected])?
I have multiple professional accounts. How will this update affect me?
Following this update, what happens to my access to College Board tools and apps?
What are the required steps to continue downloading K–12/HED scores using the automated web service?