College Board Help
Account Help
Student Account Access
Find answers to questions related to your student College Board account.
College Board ID
Learn about the importance of having a College Board ID and how you can access it.
Email Preferences
Find information on how to change your email preferences—for both students and education professionals.
Professional Account Access
Find answers to questions related to your professional College Board account.
SAT Suite of Assessments
Admission Ticket
Learn how to access and print your SAT admission ticket for test day.
Rescheduling a Test
Get help on how to change your SAT registration information or reschedule your test date after you register.
Refunds
Find out if you’re eligible to receive a refund if you cancel your SAT registration before or on test day.
BigFuture
College Application Fee Waivers
Find answers to questions about college application fee waivers and if you’re eligible to receive one.
BigFuture Scholarships
Review frequently asked questions about BigFuture scholarship opportunities, eligibility requirements, dates and deadlines, and more.
BigFuture Applying to College
Get answers to some of the most common questions asked about the college application process.
BigFuture College Costs
Find out the cost of college tuition and other expenses you’ll need to consider when paying for college.
AP
AP Help and FAQ Center
Browse help, FAQ, tutorials, and troubleshooting for educators and students.
Ordering Help
Get help with AP exam ordering, returning unused exams, shipping details, and more.
Course Audit
Review this help center to get answers to questions about AP Course Audit policies and procedures, course requirements, technical help, and more.
In-School Digital AP Exams
Administering a digital AP exam? Get answers to frequently asked questions about administration planning, technology requirements, and more.
AP Number
Learn how your AP number serves as your official identifier for the AP exams and where you can find it.
Additional Help Centers for Students
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CLEP Help
Find answers to frequently asked questions about CLEP registration and scheduling, exam preparation, scores, remote proctoring, and more.
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SAT Suite Help for Students
Find frequently asked questions about student registration, scores, and fee waivers.
Additional Help Centers for Professionals
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AP Help for Professionals
Review helpful FAQs for AP professionals and coordinators. Find answers about course audits, the ordering process, digital exams, and more.
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AP Potential
Use this help center to find answers about AP Potential research, student-level data, and technical issues.
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Apply for Membership
Get step-by-step instructions on how to apply for a College Board membership as well as answers to frequently asked questions.
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Pre-AP Help
Browse help topics related to offering Pre-AP at your school, course content, pricing and ordering as well as supports for English learners and students with disabilities.
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SAT Suite Help for Professionals and Educators
Review frequently asked questions about fee waivers and fee reductions as well as details about PSAT-related assessments and SAT School Day.
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SAT Suite: Test Ordering Services (Schools)
Browse help topics related to accessing the test ordering site, paying for your test order, and tracking your shipment.
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SAT Suite Help Center: K–12 Reporting Portal
Get answers to questions about accessing and using the K–12 Reporting Portal.
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Services for Students with Disabilities (SSD) Help
Browse the SSD help center to get answers about requesting accommodations, supports for English learners, eligibility, and more.
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SpringBoard Support
Learn how SpringBoard helps you make smart professional development decisions that support teachers, administrators, and other educational leaders.
Still Have Questions?
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