Account Help

About Your Sign Up Information

  • Why do I need to supply this information?
  • Why am I asked for both student and parent information?
  • Why can I enter information about only one parent?
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Creating and Managing Your Account

  • Why should I create a College Board account?
  • How do I create a College Board account?
  • Should I create more than one account?
  • How do I change my password?
  • How do I create a secure password?
  • How do I update my personal information and/or email address?
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For Parents

  • Can I create an account for my own use?
  • Can I create an account on behalf of my child?
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Troubleshooting

  • How do I sign in to my account?
  • How do I sign out of my account?
  • Why am I being warned that my email is already associated with an account?
  • I forgot my password—how do I reset it?
  • What if I no longer have access to my email address?
  • Why is my account locked?
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