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Troubleshooting

  • How do I sign in to my account?
  • How do I sign out of my account?
  • Why am I being warned that my email is already associated with an account?
  • I forgot my password—how do I reset it?
  • What if I no longer have access to my email address?
  • Why is my account locked?
  • What is my College Board ID?
  • What is my CBFinAid ID and How Do I Find It?