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FAQ

I forgot my password—how do I reset it?

You can change your password at any time.

To change your password:

  1. Go to the College Board homepage and click Sign In.
  2. Enter your email address, then click Next.
  3. If the system prompts you to verify with email or phone, click Verify with something else.
  4. Select a security method to reset your password:

By Email: Go to your email inbox and open the account password reset message.

  • Click Reset Password. A new browser will open where you can create a new password.
  • If you can't use the link, retrieve the code and go back to the College Board Verify with Your Email page. Click Enter a verification code instead and enter the code on the page.

By Phone (only available to those who added a mobile phone number): Click Send SMS Code, then go to your mobile device. Open the College Board verification code SMS, enter the code on the page, and create a new password.