I received an error message stating that my email address is already in use. What do I do?

Check to see if the email you’re using is associated with a College Board student account.  

If yes, update the email address listed in the student account with a different email address and continue with the update process for your educator account.  

If your email address is not associated with a student account, use an alternative email address to update your account.  

If you do not want to use an alternative email address or the account still will not update, contact Customer Service at 866-315-6068.