College Board Help
College Board ID
Learn about the importance of having a College Board ID and how you can access it.
Find information on how to change your email preferences—for both students and education professionals.
SAT Suite of Assessments
Learn how to access and print your SAT admission ticket for test day.
Rescheduling a Test
Get help on how to change your SAT registration information or reschedule your test date after you register.
Find out if you’re eligible to receive a refund if you cancel your SAT registration before or on test day.
College Application Fee Waivers
Find answers to questions about college application fee waivers and if you’re eligible to receive one.
Review frequently asked questions about BigFuture scholarship opportunities, eligibility requirements, dates and deadlines, and more.
BigFuture Applying to College
Get answers to some of the most common questions asked about the college application process.
BigFuture College Costs
Find out the cost of college tuition and other expenses you’ll need to consider when paying for college.
Get help with AP exam ordering, returning unused exams, shipping details, and more.
Review this help center to get answers to questions about AP Course Audit policies and procedures, course requirements, technical help, and more.
In-School Digital AP Exams
Administering a digital AP exam? Get answers to frequently asked questions about administration planning, technology requirements, and more.
Learn how your AP number serves as your official identifier for the AP exams and where you can find it.
Additional Help Centers for Students
Find helpful AP videos, classroom resources, and course details.
Find answers to frequently asked questions about CLEP registration and scheduling, exam preparation, scores, remote proctoring, and more.
SAT Suite Help for Students
Find frequently asked questions about student registration, scores, and fee waivers.
Additional Help Centers for Professionals
Get help using the ACES Portal, collecting data for validity studies, and more.
AP Help for Professionals
Review helpful FAQs for AP professionals and coordinators. Find answers about course audits, the ordering process, digital exams, and more.
Use this help center to find answers about AP Potential research, student-level data, and technical issues.
Apply for Membership
Get step-by-step instructions on how to apply for a College Board membership as well as answers to frequently asked questions.
Browse help topics related to offering Pre-AP at your school, course content, pricing and ordering as well as supports for English learners and students with disabilities.
Find quick answers to commonly asked questions about PowerFAIDS.
SAT Suite Help for Professionals and Educators
Review frequently asked questions about fee waivers and fee reductions as well as details about PSAT-related assessments and SAT School Day.
SAT Suite: Test Ordering Services (Schools)
Browse help topics related to accessing the test ordering site, paying for your test order, and tracking your shipment.
SAT Suite Help Center: K–12 Reporting Portal
Get answers to questions about accessing and using the K–12 Reporting Portal.
Services for Students with Disabilities (SSD) Help
Browse the SSD help center to get answers about requesting accommodations, supports for English learners, eligibility, and more.
Learn how SpringBoard helps you make smart professional development decisions that support teachers, administrators, and other educational leaders.
Still Have Questions?
Reach out to our Customer Service representatives for additional questions not answered here.